DeclinesHq enables leading eCommerce brands to convert 5% more customers at checkout.
DeclinesHq is the premier decline recovery platform globally, assisting brands in transforming payment declines into additional sales.
We reclaim purchases in milliseconds, smoothly within the checkout experience.
With our complete integration, we can salvage almost any failed checkout.
It assists top e-commerce brands in boosting, improving customer retention, and enhancing customer lifetime value.
With eCommerce generating over $4.5 trillion in yearly sales, 10-30% of online transactions face checkout failures or payment declines. Furthermore, a failed payment often results in over 70% of customers abandoning their carts entirely.
Instead of redirecting customers back to checkout after a decline, we evaluate and recover transactions in real-time, turning payment declines into successful purchases.
The intricate web of rules across merchants, issuers, and payment providers creates billions of possible combinations for approving or declining transactions.
Top-performing merchants use a variety of strategies to enhance their acceptance rates, but they remain constrained by factors beyond their control.
With FlexFactor, merchants optimize their conversion rates at checkout while maintaining a positive customer experience.
By identifying the perfect combination among billions of possibilities, we can significantly impact the success or failure of a checkout process.
Leveraging extensive experience in machine learning and advanced credit modeling, FlexFactor integrates a broad range of data to make effective real-time decisions for all types of payment declines.
We tackle the two most common decline reasons:
Insufficient Funds |Do Not Honor
These account for 60% of all declines.
At DeclinesHq, we are committed to solving the majority of declines through a fully integrated, seamless, and rapid customer experience.
Our mission is to empower brands globally to convert payment declines into increased revenue.
Converting payment declines into increased revenue.
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