DeclineHQ

Transform Payment Declines into Boosted Revenues

DeclinesHq enables leading eCommerce brands to convert 5% more customers at checkout.

DeclinesHq is the premier decline recovery platform globally, assisting brands in transforming payment declines into additional sales.

Lightning-Fast Response

We reclaim purchases in milliseconds, smoothly within the checkout experience.

Comprehensive Checkout Protection

With our complete integration, we can salvage almost any failed checkout.

State-of-the-Art Technology

It assists top e-commerce brands in boosting, improving customer retention, and enhancing customer lifetime value.

$500 Billion Lost Annually to Payment Failures

With eCommerce generating over $4.5 trillion in yearly sales, 10-30% of online transactions face checkout failures or payment declines. Furthermore, a failed payment often results in over 70% of customers abandoning their carts entirely.

Instead of redirecting customers back to checkout after a decline, we evaluate and recover transactions in real-time, turning payment declines into successful purchases.

Current Solutions: Complex and Limited

The intricate web of rules across merchants, issuers, and payment providers creates billions of possible combinations for approving or declining transactions.

Top-performing merchants use a variety of strategies to enhance their acceptance rates, but they remain constrained by factors beyond their control.

With FlexFactor, merchants optimize their conversion rates at checkout while maintaining a positive customer experience.

By identifying the perfect combination among billions of possibilities, we can significantly impact the success or failure of a checkout process.

DeclinesHq Addresses All Decline Reasons

Leveraging extensive experience in machine learning and advanced credit modeling, FlexFactor integrates a broad range of data to make effective real-time decisions for all types of payment declines.

We tackle the two most common decline reasons:

Insufficient Funds |Do Not Honor

These account for 60% of all declines.

Dedicated to Positive Customer Outcomes

At DeclinesHq, we are committed to solving the majority of declines through a fully integrated, seamless, and rapid customer experience.

Our mission is to empower brands globally to convert payment declines into increased revenue.